At Tutor Genie, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information collected from users who visit our website, https://tutorgenie.co.za. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

1.1 Personal Information:

We may collect personal information that you voluntarily provide to us when you register for an account, make a purchase, subscribe to our newsletter, or contact us for support. This information may include your name, email address, contact number, billing information, and any other information you choose to provide.

1.2 Non-Personal Information:

We may collect non-personal information automatically as you navigate through our website. This information may include your IP address, browser type, operating system, referring URLs, access times, and other technical information.

1.3 Cookies and Similar Technologies:

We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website. These technologies allow us to recognize your device, remember your preferences, and provide personalized content and advertisements. You have the option to manage your cookie preferences through your browser settings.

Use of Information

2.1 Personal Information:

• We may use the personal information we collect to:
• Provide and personalize our services
• Process your orders and payments
• Communicate with you about your account, orders, and customer support inquiries
• Send you newsletters, promotional emails, and other marketing communications (you can opt-out at any time)
• Conduct research and analysis to improve our services
• Comply with legal obligations

2.2 Non-Personal Information:

• We may use non-personal information for various purposes, including:
• Analyzing trends and usage patterns
• Administering the website and troubleshooting
• Gathering demographic information
• Delivering personalized content and advertisements
• Disclosure of Information

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering services, or conducting business activities. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements:

We may disclose your information if required by law, regulation, legal process, or governmental request.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party.

3.4 Aggregated and Non-Personal Information:

We may share aggregated or non-personal information with third parties for various purposes, including marketing, analytics, and improving our services.

4. Data Security

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please be aware that no security measures are 100% foolproof, and we cannot guarantee the absolute security of your information.

5. Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services. We recommend reviewing the privacy policies of third-party websites before providing any personal information.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

7. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the posting of revised Privacy Policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at admin@tutorgenie.co.za.

By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.